Coupons4u

Legal

Terms & conditions.

The Coupons4U Programme is powered by Mel Manson Consulting (Pty) Ltd, registration no. 2021/704970/07. The following terms and conditions are applicable regarding your loyalty membership.

1. COUPONS4U membership

  • Anyone can, upon application in the prescribed format and provided that the individual is 18 years or older, become a member of COUPONS4U.
  • COUPONS4U has the right to accept or refuse membership at its sole discretion.
  • COUPONS4U is open only to individuals of 18 years or older, who can form a legally binding contract. No legal entities may become members.
  • As soon as we have received and processed your membership successfully, we will deliver your COUPONS4U membership information to the specified delivery address on your application or that which was provided to COUPONS4U on your behalf and with your full consent and knowledge by the Distribution Agent and/or COUPONS4U.
  • Your details will be entered into our COUPONS4U database and utilized by COUPONS4U and its appointed Shops to maximize your benefits derived from your participation in COUPONS4U. This is including but not limited to marketing through newsletters, deals, SMS and social media etc.
  • Your COUPONS4U membership gives you access to deals that COUPONS4U has negotiated with a network of Shops. Coupons: the member receives RANDS OFF on selected items that are displayed on the COUPONS4U mobile platform (Mobi-site or App). The member will generate a Coupon Code and present it at the Point of Sale, and the Shop will deduct the RAND value off the member's basket of goods.
  • COUPONS4U has negotiated a deal with a network of Shops; the member's membership can only be used at these participating Shops and cannot be used as a credit or debit card.
  • The membership is not transferable. You can only register in one name and have one membership.
  • COUPONS4U's failure to enforce any of these terms and conditions shall not constitute a waiver of that or any other condition.
  • COUPONS4U's terms and conditions are governed by and interpreted under the laws of South Africa.
  • Members can view and/or update their member profile on the mobile platform (App or https://Coupons4u.mobi), by e-mail (info@Coupons4u.co.za) or on-line (https://Coupons4u.co.za). All channels will require the member to log in or verify their identity through 3 security questions. Should any of your personal details change, please inform COUPONS4U as soon as possible through the provided channels.

2. Use of the COUPONS4U benefit

  • The COUPONS4U platform can be accessed through your phone via the Mobi site: https://Coupons4u.mobi (for members with smart phones or phones that can access the internet).
  • First time login: the first time a member logs in on the COUPONS4U mobile platform or on-line, the COUPONS4U username and password will always be the loyalty number provided by COUPONS4U. A pop-up notification will request the member to go to “PROFILE” and update their password. This notification will continue until the member updates their password in order to secure their membership, personal details and e-Wallet.

3. Digital coupons

General

  • We may from time to time make available electronic discount digital coupons via our computer systems for redemption against products offered for sale at some of our retail stores in South Africa (“Digital coupons”).
  • Each such Digital coupon offer is made subject to these general terms as well as the specific terms and rules applicable to the particular Digital coupon (“Digital coupon Terms”). The Digital coupon Terms will be referred to or set out on the relevant Digital coupon offer or otherwise be made available on our computer systems.
  • We may, at our sole and absolute discretion and without prior notice to you, change the description and/or terms applicable to any Digital coupon offer or discontinue the availability of any such offer.
  • Should there be a conflict between the terms contained in this document and the Digital coupon Terms, the Digital coupon Terms will prevail. It is your duty to familiarise yourself with the relevant Digital coupon Terms before participating in a Digital coupon offer or attempting to redeem a Digital coupon.

Digital coupon descriptions

Each Digital coupon offer will set out at least the following in its Digital coupon Terms:

  • The value of the Digital coupons expressed either in South African Rand or as a percentage discount.
  • The specific product(s) against which the Digital coupons may be redeemed.
  • The stores and/or region where the Digital coupons may be redeemed.
  • The period for which the offer and/or the issued Digital coupons are valid.
  • Any other specific condition, restriction or limit which applies to the issue or redemption of the Digital coupons. This may include any minimum purchase or spend requirements.
  • The location where the Digital coupon Terms may be obtained.

Digital coupon offer restrictions

Unless expressly stated otherwise:

  • Only South African residents may take up Digital coupon offers. We may ask you to provide adequate proof in respect of this requirement.
  • Only persons over the age of 18 and able to conclude binding contracts may subscribe and participate in our Digital coupon offers. We may ask you to provide adequate proof in respect of this requirement.
  • Each Digital coupon may be redeemed only once.
  • A Digital coupon is not transferable. It may therefore only be redeemed by the person to whom it was issued unless we give our written consent for the Digital coupon to be transferred to another person.
  • Only one Digital coupon will be redeemed per product purchased from us.
  • A Digital coupon may not be used in conjunction with any other special offer, promotion, Digital coupon or digital coupon unless this is specifically permitted in the relevant Digital coupon Terms.
  • Digital coupons cannot be redeemed against prior purchases.
  • Your participation in a Digital coupon offer may be subject to additional criteria (e.g. a minimum age) with which you will need to comply — for example, if a Digital coupon applies only to specific stores, certain products, or a certain period, it may not be redeemed outside those stores, products, or that period.
  • Digital coupons cannot be exchanged for cash or for other Digital coupons of any kind.
  • Digital coupons cannot be used to pay for taxes, shipping and handling or other charges which may apply to the purchase of the products to which the Digital coupon relates.

Subscription and issuing of Digital coupons

  • Before you can become eligible to participate in our Digital coupon offers, you will be required to complete the prescribed subscription process, subject to the following: (i) by subscribing you agree that we may communicate with you concerning Digital coupon offers and promotions that may be of interest to you; (ii) you may notify us at any time if you want us to stop sending you such communications, by emailing coupons@Coupons4u.co.za or under your Profile on Coupons4u.mobi.
  • We may from time to time make available certain Digital coupons for certain products or stores as described in the relevant Digital coupon Terms. You may submit requests to take up such Digital coupons by completing our automated Digital coupon issuing process in the prescribed manner. The process will provide you with an opportunity to review the request, to correct mistakes and to cancel each request before finally submitting it. Please make sure all details are correct before submitting the request. We may restrict the number of Digital coupons issued to you and/or your household to discourage unfair practices — including where the Digital coupon stock under the offer is exhausted, or the number of Digital coupons issued to you exceeds any applicable limit.

Digital coupon redemption

  • Each Digital coupon that you acquire from us creates a right to obtain a defined discount on specific products available for sale at our retail stores during our trading hours only. The Digital coupon may, however, only be redeemed by the person to whom it has been issued, and where all the applicable Digital coupon Terms (including any restrictions which may be stated) have been fulfilled.
  • We will not re-issue damaged, lost or stolen Digital coupons. Your Digital coupon will typically contain unique identification numbers, barcodes and/or access codes which will make sure that each Digital coupon is redeemed only once. No Digital coupon may be redeemed without such information being made available.
  • We may ask that you provide us with suitable evidence of your right to use the Digital coupon before you may redeem it. We are not obliged to redeem a Digital coupon where it was issued to you by mistake, where it is manifestly incorrect, where redeeming it would be illegal, or where redeeming it would be practically impossible — for example if our computer systems are not functioning properly or the product to which the Digital coupon applies is unavailable for any reason. If the product to which the Digital coupon applies is unavailable when you try to redeem it, we will source the product from another outlet within 48 hours at the same promotional price.

4. Our liability

  • While we will try to ensure that the information concerning our Digital coupons is complete and accurate, we provide no warranty in this regard. We therefore deny (to the maximum extent permitted by law) liability for any loss you may suffer because of any omission and/or inaccuracy contained in any Digital coupon or any related information.
  • While we will try to ensure that any Digital coupons we issue may be redeemed, we do not warrant that we will always be able to do so. We therefore deny (to the maximum extent permitted by law) liability for any loss you may suffer should we be unable to redeem a Digital coupon.
  • We will not be liable for any indirect, special or consequential losses of any kind whatsoever which may stem from your participation in any of our Digital coupon offers (whether in contract, statute or delict), save to the extent that such liability cannot be excluded by applicable law.
  • Should we be found to be liable in respect of any claim(s) in connection with any Digital coupon or any related information, our liability will not exceed the monetary value of the Digital coupon involved, regardless of the reason for our liability, whether it stems from contract, statute or delict, save to the extent that such liability cannot be excluded by applicable law.

5. Participating shops

  • COUPONS4U may add or remove Shops from COUPONS4U at any time; the updated list will always be available on the mobile platform or on COUPONS4U's web site. COUPONS4U will announce such changes/removals on the COUPONS4U web site, and the most updated Shops will always display on COUPONS4U's mobile platform and web site.
  • COUPONS4U's transaction types (coupons) from participating Shops are not redeemable for cash.
  • All deals are subject to each Shop's terms and conditions as published on COUPONS4U's website and mobile platform. The member can also read the Shop's Terms & Conditions available on their website.
  • COUPONS4U is not responsible for any incorrect or inaccurate information recorded or provided by any third party to the service offering.
  • COUPONS4U shall not be responsible for any failure of services by the contracted Shops for any cause beyond the control of COUPONS4U.

COUPONS4U reserves the right to discontinue the membership of any member who uses the Programme in a manner inconsistent with these terms and conditions or any South African laws.